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The number of calls to GGEW has risen sharply. (Image: Fotolia/HaraldRichter)
Bensheim (energate) - After the chaos with the gas levy, December aid and the price brakes started in January are putting the customer service of the energy suppliers in permanent stress. "As a medium-sized company, we have been working at the limits of our capacity for weeks now, despite the increase in staff at our long-term service provider," Rainer Babylon, division manager Sales & Services at GGEW AG, reported in an energate interview. Instead of 800 calls a d ...
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